YCLIENT allows retail to optimize profits by real-time simplified management of all marketing and communications with customers.
Time, tools, and knowledge are essential for the monitoring of each client's individual behavior to then design the best solutions for their profile in order to attract, keep, and create loyalty in the client.
With YClient, the retailer can easily and intuitively develop and implement marketing communication campaigns that take into account the particularities of each of its clients, thus directing the campaigns towards a tailored relationship, and providing a better experience for the client.
The relationship between clients and stores is built through various media formats, different points of sales, at various levels of involvement.
In order to ensure assistance and knowledge of the client across these multiple connection points with your brand, you need to have simple and directed information.
We do this by connecting all the information you already possess across different platforms and information collection points; we analyze the data through our platform and display the information necessary so that you can really know who your clients are, what they are looking for, and what you can offer them.
With this information, you can truly communicate with your clients in the way they want and with the content they are looking for, thus creating a real connection. A connection that motivates and guides the decisions and behavior of each client in regards to your business.
By using YClient, you can:
- Know the clients and identify their real value in the value chain;
- Implement strategies that can track and analyze client decisions in real time, as well as give them experiences of comfort and well-being when shopping;
- Use all the information that you have on the client effectively and connect it to the buying process for real-time feedback;
- Increase the return on investment in marketing and sales;
- Increase profit from marketing initiatives aimed at high-value clients and strategies for the transformation of low value clients into high value clients;
- Increase opportunities for cross selling, next selling and up selling.